View IFT /PQ / REOI / RFP / PPS Notice Details
Ministry : Ministry of Home Affairs Division :
Organization : Bangladesh Police Procuring Entity Name : Research and Publication Section, Police Staff College Bangladesh
Procuring Entity Code : Procuring Entity District : Dhaka
Procurement Nature : Services Procurement Type : NCT
Event Type :
Request for expression of interest for selection of
Contract Type : Time based REOI No. : 44.01.0400.000.032.99.0003.26-4669
    Tender/Proposal Status :
App ID : 229088 Tender/Proposal ID : 1314526
Key Information and Funding Information :
Procurement Method : Quality Cost Based Selection (QCBS) Budget Type : Revenue
Source of Funds : Government
Particular Information :
Project Code : Not applicable Project Name : Not applicable
Package No. and Description : PSC Research Pk.-1
Building Zero Complaint Police Stations: A Model for Citizen-Centric Service Delivery and Accountability
Category : Research and development services and related consultancy services.; Research and experimental development services; Research and development consultancy services; Design and execution of research and development;Research services;Experimental development services;Research consultancy services;Development consultancy services
REOI Publication
Date and Time :
10-Aug-2026 10:00
EOI Closing
Date and Time :
24-Aug-2026 13:00 EOI Opening
Date and Time :
24-Aug-2026 13:00
Information for Tenderer/Consultant :
Eligibility of Consultant :

1. Updated copy of valid Trade license.
2. Updated Income Tax clearance certificate & e-TIN certificate.
3. Updated VAT registration certificate.
4. Latest certified copy of Bank Solvency Certificate & detail Bank Statement (Last 3 Months).
5. 80% Liquid Asset of total research price according to PPR 2025.
6. Certificate of ownership of the company/Firm.
7. Litigation/Blacklisted/Declaration Certificate.
8. National Identity Card/Citizenship Certificate copy & Passport size photo.

Brief Description of assignment :

Title-1: Building Zero Complaint Police Stations: A Model for Citizen-Centric Service Delivery and Accountability
Background of the project:
Public trust is essential for democratic policing. In Bangladesh, citizens still face delays, poor communication, and weak accountability in police services. Modern policing emphasizes citizen-centric service, procedural justice, and digital governance. A “Zero Complaint Police Station” aims to reduce complaints through transparency, professionalism, and efficient service delivery. This study explores how such a model can improve accountability, service quality, and public trust in Bangladesh Police.
Objectives of the Assignment:
1. To identify institutional and behavioural causes of public dissatisfaction.
2. To examine citizen satisfaction and trust in police services.
3. To explore the role of smart policing and accountability systems in service improvement.

Experience, Resources and
delivery capacity required :

1. The organization and Chief Researcher must have a minimum of 3 (three) years of research experience.
2. Research experience as the Chief Executive of a firm; Educational qualifications of the Chief Executive of the firm as per Bangladesh Police Gobeshona Nitimala, 2018.
3. Experience Certificate & Resumes of the Chief Researcher(s), Researcher(s) & Research Associate(s) must be attached along with Letters of Consent to participate in and conduct the research.
4.Relevant Publications of the firm & Researcher must be attached, including references (books, articles, and research papers).
5. Capacity of the firm, including infrastructure, logistics and transportation facilities, office equipment (e.g., photocopiers and scanners), and the number of researchers and supporting personnel.
6. Attested copies of all relevant documents mentioned above must be submitted in e-GP System.

Other details (if applicable) :

Research proposals, prepared in English, must include the following components:
(I) Title of the Research;(II) Abstract/Executive Summary;(III) Introduction; (IV) Problem Statement;(V) Research Rationale;(VI) Research Question(s) and Objective(s);(VII) Scope of the Research;(VIII) Literature Review;(IX) Research Methodology;(X) Chapter Outline;(XI) Timeline ;(XII) Conclusion; and (XIII) References.
(a) EoI proposals must be accompanied by a cover letter addressed to the official inviting this Expression of Interest (EoI) (please see the details provided below).
(b) A separate title page and the curriculum vitae (CV) of the researcher(s) must be attached to the research proposal.
(c) The proposed Expression of Interest (EoI) must correspond to one of the research titles specified above.
(d) Incomplete EoIs shall not be considered.
(e) The Research firm & EoIs shall be reviewed, shortlisted, selected in accordance with the provisions of the PPA-2006, PPR-2025 and Bangladesh Police Gobeshona Nitimala, 2018
(f) Shortlisted research firms shall be required to present their proposed research before the selection committee through the designated researcher(s) prior to final selection and Chief Researcher presence is msndatory during presentation.

Association with foreign firm : Not Encouraged
Evaluation Type : Package wise
Ref. No.
Phasing of service
Location Indicative Start Date
Indicative Completion Date
44.01.0400.000.032.99.0003.26-4669 1. Finalization of Data collection documents. 2. Inception Report. 3. Monthly Progress Report. 4. Quarterly Progress Report. 5. Interim Report. Research and Publication Section 01-Nov-2026 30-Jun-2027
44.01.0400.000.032.99.0003.26-4669 1. Monthly Progress Report. 2. Quarterly Progress Report. 3. Draft Final Report 4. Seminar On draft final report 5. Final Report (Bengali and English) 6. Journal article based on final report Police Staff College Bangladesh 01-Jul-2027 29-Jun-2028
Procuring Entity Details:
Name of Official Inviting REOI : Nilufa Yeasmin Designation of Official Inviting REOI : Director
Address of Official Inviting REOI :
Address: Kafrul, Section-14, Mirpur, Dhaka
City: Dhaka
Thana: Dhaka North City Corporation
District: Dhaka - 1206
Country: Bangladesh
Contact details of Official Inviting REOI :
Phone No: 02-41000517
Fax No:
The procuring entity reserves the right to accept or reject all Tenders/Proposals / Pre-Qualifications / EOIs
Note: Bank will update the payment transactions only at the end of the day, so the tenderers should make sure the securities and other payments are made at least one day before the submission date.
Documents
Amendment / Corrigendum Detail
 
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