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Ministry :	Ministry of Energy, Power and Mineral Resources	Division :	Power Division
Organization :	Bangladesh Power Development Board	Procuring Entity Name :	Directorate of Purchase.
Procuring Entity Code :		Procuring Entity District :	Dhaka
Procurement Nature :	Physical Services	Procurement Type :	NCT
Event Type :	PPS
PPS for selection of	Consulting firm
PPS No. :	27.11.0000.304.27.103.26
App ID :	230013	Tender/Proposal ID :	1357899

Key Information and Funding Information :

Procurement Method :	Open Tendering Method (OTM)	Budget Type :	Revenue
Source of Funds :	Government

Particular Information :

Project Code :	Not applicable	Project Name :	Not applicable
Tender/Proposal Package No. and Description :	PSN-01 FY 26-27 Operation and Maintenance Service of BPDB Call Center via Hotline 16200 and Integrated Central Call Center for Distribution Utilities of Power Sector via Hotline 16999 for 02(two) Years.
Category :	Public utilities; Water distribution and related services; Gas distribution and related services; Electricity distribution and related services; Other sources of energy supplies and distribution; Meter reading service;Water distribution;Operation of a water-purification plant;Operation of water supplies;Gas distribution;Electricity distribution;Operation of electrical installations;Operation of a power plant
PPS Publication Date and Time :	19-Oct-2026 15:00	Document last selling / downloading Date and Time :	09-Nov-2026 14:00
Pre - Tender/Proposal meeting Start Date and Time :	19-Oct-2026 16:00	Pre - Tender/Proposal meeting End Date and Time :	25-Oct-2026 14:00
Closing Date and Time :	09-Nov-2026 16:00	Opening Date and Time :	09-Nov-2026 16:00
Last Date and Time for Tender/Proposal Security Submission :	09-Nov-2026 15:00

Information for Tenderer/Consultant :

Eligibility of Consultant :	As per tender document (Signed and scanned tender document has been uploaded in Appendix section)
Brief Description of assignment :	Operation and Maintenance Service of BPDB Call Center via Hotline 16200 and Integrated Central Call Center for Distribution Utilities of Power Sector via Hotline 16999 for 02 (two) Years.
Experience, Resources and delivery capacity required :	As per tender document (Signed and scanned tender document has been uploaded in Appendix section)
Other details (if applicable) :	As per tender document (Signed and scanned tender document has been uploaded in Appendix section)
Association with foreign firm :	Not Encouraged
Evaluation Type :	Package wise
Document Fees :	Package wise
PPS Document Price (In BDT) :	4000
Mode of Payment :	Payment through Bank
PPS Security Amount (In BDT) :	660000
Tender/Proposal Security Valid Up to :	06-Apr-2027
Tender/Proposal Valid Up to :	09-Mar-2027

Ref. No.	Phasing of service	Location	Indicative Start Date	Indicative Completion Date
1	n/a	Biddut Bhaban	06-Dec-2026	06-Dec-2028

Procuring Entity Details:

Name of Official Inviting :

Md. Shahedul Azim

Designation of Official Inviting :

Director

Address of Official Inviting :

Address	: Director, Directorate of Purchase, BPDB, Bidyut Bhaban (12th floor), 1 Abdul Gani Road, Dhaka-1000.
City	: Dhaka
Thana	: Dhaka South City Corporation
District	: Dhaka - 1000
Country	: Bangladesh

Contact details of Official Inviting :

Phone No	: 022-23383081
Fax No	: 02-7126151

The procuring entity reserves the right to accept or reject all Tenders/Proposals / Pre-Qualifications / EOIs

Note: Bank will update the payment transactions only at the end of the day, so the tenderers should make sure the securities and other payments are made at least one day before the submission date.

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