1. The internet service must be provided with dedicated and symmetrical Full-Duplex bandwidth with Real Public IP as specified in the Technical Specifications.
2. The provided Real IP must be static, publicly routable and exclusively assigned to the Procuring Entity.
3. The service provider shall not share or oversubscribe the committed bandwidth allocated to the Procuring Entity.
4. The service provider shall ensure minimum network latency, packet loss and jitter to maintain stable and reliable internet connectivity.
5. The service provider shall provide all necessary network equipment, accessories, configuration and installation services required for successful commissioning of the internet connection.
6. Any equipment supplied or installed by the service provider shall be maintained and replaced, if required, without additional cost to the Procuring Entity during the contract period.
7. The service provider shall immediately inform the Procuring Entity about any planned maintenance, network interruption or technical issue affecting the internet service.
8. The service provider shall maintain strict confidentiality and ensure the security of all information and network-related data of Bangladesh Coast Guard.
9. The service provider shall not suspend, restrict or discontinue the internet service without prior written approval of the Procuring Entity, except in unavoidable circumstances.
10. The Procuring Entity reserves the right to inspect, monitor, evaluate and verify the quality and performance of the internet service at any time during the contract period, as well as to extend or reduce the contract duration, as deemed necessary, subject to the applicable rules and terms and conditions of the contract.
11. The Procuring Entity reserves the right to adjust, relocate or modify the designated service locations as per operational requirements, subject
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